Documentation Standards Overview

The Syniti Documentation team is responsible for producing the following:

• Online help in Flare for SST
• Online help in Flare and field help and page help for SKP
• An Installation Manual and Requirements Guide for each SST release in Flare
• Online help for Syniti Replicate
• Miscellaneous guides depending on new SST features. Distributed as pdf files attached to KB articles
• Data Insiders posts based on cConnect content
• Knowledge Base articles in Zendesk. Support enters tickets on the DocTeam ToDos board to requests these articles, which may describe a workaround, or provide an overview of a process or feature (Example: DT-63 and DT-150).
• Documentation Standards and Processes (this system)

Refer to Documentation Process for information about how the Documentation Team updates the online help.